Last updated on September 21st, 2023.
There are countless websites you might find yourself on when looking for supplements, beauty products, and more. Companies continuously compete to provide the widest range and highest quality products available. It can be difficult to choose which site offers the best products. iHerb is known for its affordability and wide range of options. So, is it as good as its reputation? Continue on to read the full iHerb review.
iHerb is a high-quality, reliable website for finding supplements, herbs, personal care and beauty products, and more. iHerb prices are very affordable. iHerb also contains loads of blog information regarding the products they provide and your journey towards a healthier life.
Continue reading for a review on iHerb. Although it is a popular website, you might be curious about its legitimacy. Even if you already know that it is reliable, it can still be worth learning how it might compare to its competitors. Your overall well-being is worth it! By reading the specifics of iHerb below, you will be able to decide if it is the right supplement brand for you.
Who Is iHerb?
iHerb offers nutritional and healthcare products from well-known brands to customers around the world. Founded in 1996 by Ray Faraee, iHerb has managed to grow its business exponentially, building warehouses in five different areas:
- South Korea
Through iHerb’s products, the company appeals to a vast customer base. Customers can easily find available items on iHerb, such as those who are looking for:
- Bath and personal care
- Grocery products
- Herbs and homeopathy
- Nutritional supplements
There are also products specifically manufactured for children or even pets. If you are looking for nutritional or healthcare products, iHerb and similar sites are worth a visit. But what makes iHerb stand out?
Why is iHerb different from other sites?
iHerb holds the reputation of one of the world’s leading suppliers of nutritional and healthcare products, but it is not all dependent upon its popularity. However, iHerb does have quite a bit of relevance to back up its presence:
- Over 30,000 products
- 24/7 customer service
- Service to over 185 countries
- Over 10 million current customers
Even popular brands can have their flaws, though iHerb certainly has plenty to cushion its claim to fame. With so many products to choose from, the chances are that you will be able to find what you are looking for and select from many different brands, measurements, and amounts. iHerb consistently keeps thousands of products on its shelves, whether it be:
- Even toothpaste
iHerb’s 24/7 customer service is also a huge plus
You can contact iHerb employees directly about:
- A certain product
- Supplement directions
- Tracking a shipment
- Any other service question you may have
Knowing that there is always someone to contact through iHerb makes your nutritional and healthcare purchases much easier.
International shipping is not a barrier for iHerb
With shipments being sent to over 185 countries around the world, you do not have to worry about whether you can buy from iHerb or not. iHerb takes the necessary steps to ensure that their products can be sent anywhere, no matter the location. Besides that reputation, iHerb’s wide delivery history is another sign that it is a reliable brand.
Another piece of evidence that might convince you of the satisfaction that iHerb provides is the number of customers. Over 10 million active customers get their nutritional and healthcare products from iHerb. And iHerb manages its inventory well so you can be sure that you’ll always be able to come back and get the best iHerb Supplements whenever you’re ready for a resupply.
The iHerb website is very user-friendly
When looking at products on iHerb, something else that makes them a company worth shopping with is their easily-navigable website. You can shop by product or brand to either find what you are specifically looking for or to browse certain categories that you have used in the past. Additionally, iHerb displays tabs to help you find exactly what you are looking for based on your condition.
You can shop by selecting from 24 different health topics or 10 different ingredients or diets. So, even if you are looking for a dairy-free, vegetarian diet to help boost your energy and promote weight loss, iHerb has the ability to help you find the right nutritional and healthcare products.
One of the most unique aspects of iHerb that you do not always see with its competitors is its blog containing a vast list of health-related articles. When you click on a certain product, you may have access to brief descriptions that will allow you to get to all of the technical jargon that explains what the product is and does. However, this information is not always easily understandable.
If you have a question about a product in terms of how it works and what it is good for, you might be able to find an entire article discussing the topic. Other websites – particularly those that reach an even bigger customer base than iHerb, tend to lack the inclusion of helpful articles.
Is iHerb trustworthy?
You can find proof of the reliability of iHerb through several sources, whether it be:
- Their tens of millions of customers
- The plethora of positive third-party website reviews
iHerb competes just as well with other popular nutritional and healthcare product providers in that it is a legitimate company with legitimate products and thousands of employees to make the company run smoothly.
The bottom line is that iHerb is a trusted company. In most cases, they will have your product to you for an affordable cost and at a convenient time. Every business has its ups and downs. iHerb’s small faults do not make it illegitimate.
Does iHerb get any complaints?
Like any company, iHerb might occasionally fail to satisfy every customer. Although the majority of reviews involve customers’ great experiences with iHerb, there are a few common complaints that can be seen through customers’ eyes.
One of the most noticeable recurring complaints is iHerb’s 24/7 customer service. Yes, it can be a very helpful tool, but they only provide service through email or an online discussion board, not over the phone.
Therefore, if you need help fast, it may take longer than you originally expected. Plus, sometimes automated messages can be ill-received, which as a customer, is perfectly understandable. Whether it is due to a small supply of customer service reps or an influx of customer questions, be aware that iHerb’s 24/7 customer service may take a bit of time.
International shipping also means applied tariffs or delays
Another issue with ordering from iHerb is the increased tax on imported goods. This is not iHerb’s fault, however. If you order a product to be shipped internationally, the country you live in might add additional fees and/or taxes for shipping and importing the product. Dietary supplements being shipped internationally are oftentimes heavily taxed.
Again due to international shipments is customers’ complaints of items not received. Certain countries might have restrictions on specific imported goods, and if you do not get your order from iHerb, you will not get a refund until iHerb gets its products back. This can be a huge hassle that most people would not be willing to deal with.
Although the factors above can make orders with iHerb difficult, it is probably safe to say that you have dealt with similar situations from countless websites. Especially when ordering internationally, there is a chance that every part of the shipment may not go according to plan.
So, before forgetting iHerb because of a few bad reviews, keep in mind that every company receives plenty of bad reviews – some are legitimate, and some are contrived. iHerb has enough good going on for it to be worth doing business with them.
Why is iHerb so inexpensive?
One of the most appealing qualities of iHerb is the pricing. You can get most of the products on iHerb at an extremely reduced price. The reason behind this is rather interesting: iHerb sacrifices shipping at a cheaper price to generate more income.
Because most iHerb shipments are light, there is not an excessively expensive shipment cost upfront. So, iHerb can ship the products inexpensively or even take care of the shipment cost themselves. While this may seem counterproductive, it is a great business idea. By offering their products at a cheaper price-point, they can attract more customers. As a result, the reduced shipping costs or having to cover the cost themselves end up not costing them any more than they are making from their increased customer range.
Where does iHerb ship from?
As mentioned, iHerb ships to over 185 countries. Shipments come from one of the warehouse locations scattered through:
With this advantage, iHerb is able to reach a wider audience more quickly while also providing their customers with convenient shipping times.
iHerb’s webpage detailing their shipments also gives a lot more information. Depending on which country you are in, you can track:
- Where your order is shipped from
- How long it will take to arrive
- Its path to your doorstep
iHerb typically ships directly from their warehouse or through UPS for longer-distance shipments, but in certain circumstances, they will find the quickest, most affordable shipping option near you.
iHerb is also popular for its many deals offered through the website—for instance, one recent offering included completely free shipping on orders over $20. Keep an eye out for deals that save you money year-round through iHerb.
How long does iHerb delivery take?
Depending on where you are in the world, delivery time through iHerb varies. iHerb does have several warehouses from which products are shipped from around the US and one international warehouse location.
Another trustworthy aspect of iHerb is that they provide honest, detailed information regarding how long your shipment will take depending on where you are in the world.
The quickest ship time is for customers in North America: 1 to 3 days. The longest ship time is to South America: 21 to 25 days. Though most places in the world should receive shipments earlier, the average delivery time for anywhere in the world is between 7 to 10 days.
An Example Of Products Sold On iHerb
When hearing that iHerb offers over 30,000 products, the chances are that you are curious about their supply. So, what types of products does iHerb sell?
Some supplement examples
For supplements and herbs, you can find just about anything:
- Vitamin D3 capsules
- Omega-3 pills
- Silymarin for liver health
- Vitamin C
- So much more
You can also search for specific products based on your condition or goals.
Find your beauty products
Concerning beauty products, there are:
- Anti-wrinkle face creams
- Seed oils for skincare
- Acne patches
- Other facial serums
iHerb’s beauty products help you look your best in the healthiest way possible.
Sports and exercise products are also available
For sports and exercising, iHerb is one of the best resources. With a wide variety of:
- Protein powders
- Protein bars
- Other products to boost your energy or aid muscle growth
You can better your physical health with the help of iHerb.
May as well throw in the kitchen sink for good measure
Other products include grocery, kids, and pets items such as raw honey, teas, organic children’s supplements, animal probiotics, and hip-joint supplements for dogs. With such a wide selection of specified products, you can find everything you need for anyone – or any pet – in your home.
Final Thoughts on iHerb
iHerb is a reliable, high-quality website for all of your nutritional and healthcare product needs. With affordable prices, quick shipments, customer satisfaction, and tens of thousands of products available, iHerb is worth checking out if you are looking for nutritional and healthcare products.